Question 1

How much does it cost to list my watch?

Accepted Answer

Private sellers can list from 220 AED for 30 days, 300 AED for 60 days, or 500 AED for 120 days with full featured placement. Dealers have monthly subscription plans starting from 499 AED/month.

Question 2

How long does it take for my listing to go live?

Accepted Answer

After payment, your listing is reviewed by our team within 2–4 hours during business hours (8am–10pm UAE time). Most listings are approved within 1 hour.

Question 3

Is Chroniq safe to buy from?

Accepted Answer

We verify all dealers and review every listing before it goes live. However, we always recommend inspecting the watch in person (or having it independently authenticated) and checking the box & papers and serial number before making any payment.

Question 4

Can I edit my listing after publishing?

Accepted Answer

Yes. Go to Dashboard → My Listings → Edit. You can update the price, description, photos, and details at any time.

Question 5

How does the Free Valuation tool work?

Accepted Answer

Our valuation tool uses real-time market data from active listings across the UAE to estimate your watch's current market value. It considers brand, model, year, condition, and whether it comes with box & papers.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex) through Stripe. Payments are processed securely in AED.

Question 7

Can I list as a private seller without registering as a dealer?

Accepted Answer

Absolutely. You can register as a Private Buyer/Seller and list your personal watch. Dealer accounts are for businesses and professional watch dealers.

Question 8

How do I become a verified dealer?

Accepted Answer

Register as a dealer, set up your dealer profile, and submit your business details. Our team will verify your account within 1 business day.

Customer Support

Live Chat

WhatsApp

Email Support

Frequently Asked Questions

Send a Message