Question 1

How much does it cost to list my watch?

Accepted Answer

Listing is free while we build the marketplace — your listing stays live until you sell it, with up to 50 photos and no commission. Dealers have monthly subscription plans starting from 499 AED/month.

Question 2

How long does it take for my listing to go live?

Accepted Answer

Your listing is reviewed before it goes live. We aim to publish within one working day.

Question 3

Is Chroniq safe to buy from?

Accepted Answer

We verify all dealers and review every listing before it goes live. However, we always recommend inspecting the watch in person (or having it independently authenticated) and checking the box & papers and serial number before making any payment.

Question 4

Can I edit my listing after publishing?

Accepted Answer

Yes. Go to Dashboard → My Listings → Edit. You can update the price, description, photos, and details at any time.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex) through Ziina. Payments are processed securely in AED.

Question 6

Can I list as a private seller without registering as a dealer?

Accepted Answer

Absolutely. You can register as a Private Buyer/Seller and list your personal watch. Dealer accounts are for businesses and professional watch dealers.

Question 7

How do I become a verified dealer?

Accepted Answer

Register as a dealer, set up your dealer profile, and submit your business details. Our team will verify your account within 1 business day.

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